Emvia + Zapier: Build Your Own Integration
Don't see your software on this list? With the Emvia + Zapier integration, every call event — answered, booked, transferred, missed, escalated — can trigger any workflow across 6,000+ apps. If Zapier connects to it, Emvia can talk to it.
See it in actionWhat is Zapier?
Zapier is the world's most popular no-code automation platform, connecting 6,000+ apps through a trigger-and-action model that anyone can configure without writing code.
Why Emvia + Zapier?
Emvia sends structured call data to Zapier at the end of every call — not just "a call happened," but the full context: caller ID, call duration, outcome (booked/transferred/callback requested), captured data fields, AI-assessed urgency, and a plain-English summary. Your Zaps get real information to work with, not just a notification that the phone rang.
How It Works
From the first ring to the completed record — here's what happens on every call.
Call Handled by Emvia
Emvia answers, manages the conversation, and collects structured data — caller name, phone, reason for call, captured fields, and call outcome.
Emvia Fires a Zapier Trigger
At call completion, Emvia sends a webhook to Zapier with the full call payload — all structured fields, not just a notification. You choose which events trigger which Zaps: new booking, callback request, emergency flag, etc.
Your Zap Routes the Data
Zapier maps the Emvia call data to your downstream apps. Create a row in Google Sheets. Add a contact to Mailchimp. Post to Slack. Create a task in Asana. Update a record in Salesforce. Whatever your stack needs.
Workflow Completes Automatically
The entire chain runs without human involvement. A call comes in, Emvia handles it, Zapier routes the data, and your CRM/project tool/notification system updates — all in under 60 seconds.
Real-World Use Cases
How businesses use Emvia + Zapier to capture more revenue and save more time.
Connect to Any CRM or Custom Database
Using Salesforce, Pipedrive, Zoho, Airtable, or a custom database? Emvia → Zapier → your CRM. Every inbound call creates the record you need, in the system you use, without a native integration required.
Multi-Step Notification Workflows
A high-urgency call comes in. Zapier sends a Slack alert to the team, creates a Trello card in the "Urgent" list, adds the caller to a priority follow-up list in your CRM, and sends an SMS to the on-call manager. One trigger, four actions, zero manual steps.
Data Aggregation and Reporting
Every call logs to a Google Sheet automatically — caller, time, duration, outcome, service type. Your weekly call volume report builds itself. Your manager sees trends without anyone pulling the data.
The Emvia Advantage
See the difference between plugging in a phone service and actually completing the workflow.
Frequently Asked Questions
Don't see your software? Build your own connection.
Connect Emvia to any tool in your stack via Zapier. Our team will help you set up your first Zap in under 30 minutes.