Priced on value, not on minutes.
Flat monthly rate. No per-minute billing. No surprise invoices. Just reliable call coverage that pays for itself with the first booked job.
Starter
Perfect for solo operators and small crews.
- ✓ After-hours & weekend coverage
- ✓ Up to 150 calls/month
- ✓ Appointment booking
- ✓ Custom call script
- ✓ Email summaries
- ✓ Basic emergency dispatch
- — Overflow call handling
- — ServiceTitan integration
- — Bilingual support
- — Dedicated account manager
Growth
For growing teams ready to capture every lead.
- ✓ 24/7 live answering
- ✓ Up to 500 calls/month
- ✓ Appointment booking
- ✓ Custom call script
- ✓ Email summaries
- ✓ Emergency dispatch
- ✓ Overflow call handling
- ✓ ServiceTitan integration
- ✓ Bilingual support
- — Dedicated account manager
Enterprise
For multi-location operations and franchises.
- ✓ Everything in Growth
- ✓ Unlimited calls
- ✓ Multiple locations
- ✓ Custom integrations
- ✓ Dedicated account manager
- ✓ Weekly performance reports
- ✓ Priority queue routing
- ✓ SLA guarantees
- ✓ White-glove onboarding
- ✓ Custom billing terms
Book a 15-minute call and we will walk through your call volume, hours, and goals to find the right match. No pressure, no pitch.
Frequently asked questions
Everything you need to know before getting started.
Is there a setup fee?
No. Every plan includes free onboarding, script writing, and system configuration. You only pay your monthly subscription.
What happens if I exceed my call limit?
We never cut your phones off. Overage calls are billed at $1.95 per call. If you consistently exceed your limit, we will recommend the next plan up to save you money.
Can I cancel anytime?
Yes. All plans are month-to-month with no long-term contracts. Cancel anytime with 30 days notice. No cancellation fees, ever.
How fast can we go live?
Most businesses are fully live within 48 hours. We handle the script, the call routing, and the testing. You just forward your line.
Do your agents know HVAC / plumbing / electrical?
Yes. Every agent completes trade-specific training before taking a single call. They understand the terminology, common issues, and urgency levels for your industry.
What is the difference between overflow and after-hours?
After-hours covers calls outside your business hours (evenings, weekends, holidays). Overflow handles calls you cannot pick up during business hours — when your team is on a job, on another line, or just busy.
One call pays for a month.
Stop losing revenue to voicemail. Let emvia answer, book, and dispatch — so you can focus on the work.